Key Advantages for Businesses

  • Hermes is a Hosted IP Telephony System based upon proven IP technology and exclusively designed for Businesses.

    It gives you all the features that you would expect to find in a large office, but at a small office price. Some of the key benefits not available with traditional telephone systems are summarised below:

    • Significant reduction in telecom line rentals. Charges typically reduced by 25%.
    • Powerful features, exceeding those of traditional PBX systems
    • Computer telephony interfaces (CTI) expand what a Business can do and increase effectiveness.
    • No on-site equipment (PBX) to maintain and worry about. With Hermes you have a telephone system that will not become obsolescent. The system is regularly enhanced with new features and is maintained 24×7 up in the “cloud” in a secure data centre.
    • Your system administrator can (optionally) manage the telephone system including: adds, moves and changes, without the need for specialist Telecoms knowledge.
    • Simple to add new users – they simply plug their phone into the nearest Ethernet socket. The phone will configure itself in minutes with their number, profile, hunt groups membership etc.
    • The system can be deployed at you premises within days. (Longer lead times of typically 15 working days apply when new lines and broadband services are required).
    • The system is highly scalable, allowing businesses to increase or decrease the number of users and the features with very short notice. This makes it ideal for business that are subject to seasonal highs and lows and also for start-ups.
    • All the users, wherever they are located (e.g. Head office, satellite overseas office, home workers) get all the services that you have chosen. This is not usually the case for traditional PBX systems with “bolted-on” IP functionality.
    • The Hermes System is housed in a secure data centre and fully mirrored in a second data centre at a different location. This ensures a very high level of system resilience.
    • We can provide geographic telephone numbers for everywhere in the UK and all major cities worldwide. This allows your Business to present a local presence anywhere in the world.

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